Returns And Refund Policy

A. Return Eligibility

You may request a return within 1–14 days of receiving your product, provided that:

• The item is unused, undamaged, and in its original packaging.
• Proof of purchase (receipt or order number) is provided.
• Certain products may not be eligible for return (e.g., software, opened headphones, personal items, clearance items).

B. Non-Returnable Items

• Items damaged due to misuse, accidents, or unauthorized repairs
• Downloadable software or digital goods
• Gift cards or promotional items
• Products with removed serial numbers or missing accessories

C. Return Process

1. Contact our support team at support@rhynonbp.shop to request a Return Merchandise Authorization (RMA).
2. Ship the product back using a tracked shipping method. Customers are responsible for return shipping costs unless the return is due to our error.
3. Once received and inspected, we will notify you of approval or rejection.

D. Refund Policy

• Approved refunds will be issued to the original payment method within 5–14 business days.
• Shipping and handling fees are non-refundable (unless the return is due to a defective or incorrect item).
• If the item shows signs of use or damage, a partial refund or rejection may apply.

E. Exchanges

Defective items may be eligible for an exchange within the return window. If a replacement is unavailable, a full refund will be issued.

F. Order Cancellations

Orders may be canceled before shipment. Once shipped, the standard return process applies.

Thank you for shopping with us.

If you have any questions, feel free to contact us at support@rhynonbp.shop